Returns & Refund
7 𝘿𝘼𝙔𝙎 𝘾𝙃𝙀𝘾𝙆𝙄𝙉𝙂 𝘼𝙉𝘿 𝙍𝙀𝙋𝙇𝘼𝘾𝙀𝙈𝙀𝙉𝙏 𝙒𝘼𝙍𝙍𝘼𝙉𝙏𝙔
AZ Gadgets Store believes in making online shopping in Pakistan a phenomenal experience centred around you, so you can enjoy complete satisfaction. That’s why we believe you have every right to have your product checked, and, if needed, replaced. Because at Azgadgets. co
“IF YOU’RE NOT HAPPY, WE’RE NOT HAPPY”
That’s why we have our famous 7-day Replacement and Checking Warranty*.
What is it?
Though you won’t ever need it, our 7-day Replacement and Checking Warranty is a service we created to give you peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely issues.
In case you find one, give us an email us azgadgets69@gmail.com. We’ll verify your claim and replace the product for you.
Policy Of 7 Days Replacement is:
>The warranty starts as soon as the customer receives the product
>Customer has to send us the faulty product along with packing E.T.C (On His Own Expense)
>After Receiving The Faulty Product
>We Will Troubleshoot The Problem And Rectify & Solve The Issue If There Is No Possible Solution We Will Replace With a Fresh/Working One And Send it To Our Customer(T&C Applies)
>All This Process Takes 10/15 Working Days
>In case you are delivered the wrong product.
>In case the product delivered to you has some defect or issue.
>Broken products during shipping are not valid for replacement warranty.
> Branded Items have no replacement or exchange warranty and no refund after unpacking ( only troubleshooting in case of fault or error )
Brands list here Remax/Romos/Xiaomi/Joyroom/NiA/WK/ Haylou/MiBro/Imilab/Lenovo
>Water Damage Products Are Not Valid For Any Kind Of Warranty Claim (Even If The Product Is IP68 Rated)
>Broken items are not claimable under warranty
>No Warranty Claim Of Burn / Dead Product neither the case only buds
>Chinese products’ BPM/HRT ratings are not for medical use, Chinese-based product readings are reference-based Az Gadgets is not responsible for reading accuracy or precision.
>We are not responsible for any kind of changes in functions/options/packaging/accessories of the product.
>For the above policies the product & packaging needs to be in new & perfect condition as we send them to you.
in case of any missing manual/accessory/damaged packaging or damaged manuals/accessories, we will not accept the warranty.
Any product with scratches/spots/dents/damage/Lines/scuffs/ Markings/Fade will not be accepted for the warranty.
If There Are Any Sign Of Used Product/Bad Condition/Used Condition Of Product We Will Void The Warranty Without Any Exception And ReForward To The Customer.
Warranty only valid for the main unit or the main part of the product (there is no warranty for the accessories included in the product box like Cables/Mounts/Straps/Bands & Others)
>Replica Airbuds/Airpods/Watches Are Not Viable For Refunds
To claim any warranty/replacement/Refund/Exchange you must have the unboxing video of the product & packaging as we send you.
we need proper video footage of the courier flyer unboxing.
without unboxing of the video, we will not accept your claim.
Refund Policy:
To claim any warranty/replacement/Refund/Exchange you must have the unboxing video of the product & packaging as we send you.
we need proper video footage of the courier flyer unboxing.
without unboxing the video we will not accept your claim.
>Refund Can Claim With In 7 Days
>We Can Only Pay 80% Amount To The Customer
>Payment Can Be Transfer Via Bank Transfer/Easy Paisay Or Other Service Which Is Suitable For the Customer
>Product Must Be In Working Condition
>Undamaged, unused, and in the condition in which it was received
>The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or attached with the product when ordered
>None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form
>Customer Has To Send The Product On His Own Expense
>All The Process Takes 5/10 Working Days
>Refund Offers Are Not Valid All The Time & Not For All Products ( T&C Applies )
>Water Damage Products Are Not Valid For Any Kind Of Warranty Claim (Even If The Product Is IP68 Rated)
>No Warranty Claim Of Burn Or Dead Product
>Chinese product’s BPM/HRT ratings are not for medical use, Chinese based products readings are reference-based azgadgets is not responsible for reading accuracy or precision
>We are not responsible for any kind of changes in functions/options/packaging/accessories of the product.
Warranty only valid for the main unit or the main part of the product (there is no warranty for the accessories included in the product box like Cables/Mounts/Straps/Bands & Others)
>For the above policies the product & packaging needs to be in new & perfect condition as we send them to you.
in case of any missing manual/accessory/damaged packaging or damaged manuals/accessories, we will not accept the warranty.
Any product with scratches/spot/dents/damage/Lines/scuffs/ Markings/Fade will not be accepted for the warranty.
>Replica Airbuds/Airpods/Watches/Airpods max Are Not Viable For Refunds
>Products With Company Seal Are Not Viable For Refund After The Seal Is Broken Or Open (Joyroom/Xiaomi/Samsung Clones/Huawei/Realme)
>If Company Seal Is Broken Or Open We Will Not Accept The Refund Request.
If There Are Any Sign Of Used Product/Bad Condition/Used Condition Of Product We Will Void The Warranty Without Any Exception And ReForward To The Customer.
Disclaimer Battery timings claim on this video is not 100% accurate. Battery timings depend on the usage. the level of brightness even the connectivity with the phone. there are hundreds of factors that affect battery time. we tell the battery time which is claimed by the manufacturers. the claim of manufacturers is stated after a very specific control environment testing. and one more thing Chinese clone products can not always fulfill the claim of manufacturers due to the low cost and less price they are offering. so keep this in mind before ordering. *Packaging and *Price can also differ depending on time (when we restock the products manufacturers can change the packaging design and adopt new shipping rules so this can also happen)
*Watch faces of the watch can also be different according to the time.
Printing on boxes/Manual/Logo/packaging can also be different in each lot (we will not accept any claim if there is any printing/wording difference in demonstrated product or received product)
the manufacturers keep pushing OS updates on new stocks so every new stock offers different watch faces. Sometimes the packaging can be different from the packaging shown in the video. due to time manufacturers upgrade the packaging & can also add or remove certain content or features.
Above Conditions Are Applies For Online Shopping
The claim can only be heard or processed if you have an unboxing video
The company will not accept any claim if you do not have an unboxing video of the parcel your receive in company packaging.
